Privacy Policy & SMS Terms and Conditions
At Alliance Care 360, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect information provided through our website, communications, and services—including text message (SMS) communications.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
🔐 Information We Collect
1. Personally Identifiable Information (PII)
We may collect personal information you voluntarily provide when you:
Fill out contact or appointment forms
Subscribe to updates or newsletters
Request services or information
Examples of PII include: your name, email address, phone number, mailing address, and any other information you submit through our forms.
2. Non-Personally Identifiable Information (Non-PII)
We may automatically collect technical data, such as:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring website or search engine
This helps us analyze trends, improve user experience, and optimize website performance.
📲 SMS Terms and Conditions
By providing your phone number, you consent to receive text message (SMS) notifications from Alliance Care 360 for the purpose of:
Appointment confirmations and reminders
Lab result availability notifications
Patient portal registration assistance
Health service follow-up and care coordination
Key points:
Message frequency varies by service activity
Message and data rates may apply based on your mobile plan
You may opt out at any time by replying STOP
Reply HELP for assistance
We do not use SMS messages for marketing unless you give explicit consent.
🔎 How We Use Your Information
Alliance Care 360 uses the data we collect to:
Respond to inquiries or service requests
Confirm and manage appointments
Deliver secure lab result notifications
Improve site navigation, functionality, and services
Comply with legal and healthcare regulations
We do not sell, rent, or trade your personal information.
🍪 Use of Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance website functionality
Track visitor behavior and analytics
Remember returning users
You can disable cookies in your browser settings; however, doing so may limit functionality on some pages.
🔧 Third-Party Services
We may use secure third-party tools (e.g., Google Analytics, scheduling widgets) to support website features and performance. These partners are bound by confidentiality agreements and use your data only as directed by Alliance Care 360.
🔒 Data Security
We maintain administrative, technical, and physical safeguards to protect your personal information. While we follow industry standards to secure data, no system is 100% immune to breaches. For sensitive issues, we recommend contacting us by phone.
🧾 Your Rights and Choices
You may request to:
Access or correct your personal data
Opt out of emails or text communications
Request deletion of stored information, where applicable
To make any such request, please contact us at:
📧 info@alliancecare360.com
📞 1-312-808-1044
🏥 HIPAA Compliance
If you are a patient or submit protected health information (PHI), please refer to our Notice of Privacy Practices for HIPAA compliance details.
🔁 Changes to This Policy
We may update this Privacy Policy and SMS Terms periodically. Changes will be posted on this page with the updated effective date. Continued use of our site or services implies acceptance of these updates.
📬 Contact Us
If you have questions about this policy or how your information is handled:
Alliance Care 360
📞 Phone: 1-312-808-1044
📧 Email: info@alliancecare360.com
🌐 Website: www.alliancecare360.org